Tired of hours or days of unproductive downtime waiting for the PC tech to fix your computer? Because of Bring Your Own Device (BYOD) policies in modern corporations, do you find yourself being designated an “expert” on a laptop? If you can analyze SMF data and run GTF traces, surely you can tune-up and delouse your PC. And a new way of troubleshooting may give you insights on how to better accomplish your "real" job.
The presenter, a computer repair tech and mainframe veteran, will talk you through the 20 top tools that you need to look like a hero.
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