Cheryl Watson, best known for her newsletter on z/OS Performance (Cheryl Watson's Tuning Letter) will provide some of her favorite tips from her 23 years of writing. Our new associate, Frank Kyne, a long time author and editor of IBM's ITSO Redbooks, as well as a renowned teacher of the ITSO workshops, will provide some of his favorite tips from his 16 years of writing and teaching. Do you need z/OS courses or consulting? Come see and hear the people who teach these courses, and do the consulting. Everyone is guaranteed to take away something of value from this session. In Anaheim, we gave away copies of our Tuning Letter 2013 No. 2, and we'll have more copies for attendees in Pittsburgh. Our new, free SMF Reference Summary will be available, and a drawing will provide one lucky attendee with a DVD of the last 23 years of Tuning Letters. What's not to like?