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12772: Handling an Outage - A User Experience

Wednesday, February 6, 2013: 1:30 PM-2:30 PM
Golden Gate 6, Lobby Level (San Francisco Hilton)
Speaker: Magen Margalit(Bank Ha Poalim)

Many things are done when trying to prevent an outage, but how do you handle an outage that is already there? In the session I will describe :

  • Pre-outage background - things you should notice and flag
  • Managing an outage (not the organization, the outage itself)
  • Post outage insights
  • When and how to understand if this is an outage the can be solved within hours, or if you are now dealing with a multi-day outage?
  • How do you manage the outage to minimize and shorten it?

Had a big outage? Learn post outage technical and organizational outcomes; how to regain control.

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See more of Project: Data Center Management
See more of Program: Enterprise Data Center