Biographical Sketch: 2007 -April- zSeries Conference – Munich GDPS XRC and GDPS/PPRC HM Customer Experience 2007- September- zSeries Conference – San Antonio IBMs Latest Tape Solution Implementation And Migration Experience GDPS XRC and GDPS/PPRC HM Customer Experience 2009 May – zseries Conference –Brussels Performance Management Hints Using RMF Mon III & RMF-SMF Records : Customer Experience 50 attendents - Voted Avg %97 2010 SHARE Boston Best Session Award.Session Number 6992 Performance Management Hints Using RMF Data:Customer Experience