Biographical Sketch: Mitch Mackrory was raised and started work as a mechanical engineer in what are now known as Zambia and Zimbabwe. He later changed careers and worked in the computer industry in South Africa, New Zealand and now Colorado. He has presented at CMG and SHARE conferences in Australia, New Zealand and the United States. For twenty three years, Mitch implemented and supported StorageTek mainframe equipment such as the libraries, many generations of tape and the Virtual Storage Manager (VSM) with a focus on Disaster Recovery design and support. In 2011, Mitch joined Luminex Software, Inc and assists in sales, implementation and support of Modern Mainframe Virtual Tape solutions. Mitch also presents Body Language training in the Professional Development project. He is the recipient of several best session awards at SHARE.