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Overcoming the Eight Challenges For Optimal Service Delivery While Achieving Cost Savings

Monday, August 2, 2010: 11:00 AM-12:00 PM
Room 107 (Hynes Convention Center)
Speaker: Joseph Gulla (IBM Corporation)
Handouts
  • Overcoming the Eight Challenges For Optimal Service Delivery While Achieving Cost Savings.pdf (1.2 MB)
  • Managing today’s complex server environments, networks and IT infrastructures is challenging. Most organizations have tools and disciplines in place to provide basic availability management including hardware and software monitoring capabilities. However, your organization may not have the skills or time to support and implement notification handling, performance and capacity management, security management, configuration management and automation. With the pressure to do more with less, how can you balance the need to drive down costs and also improve delivery of system administration, information access, remote access and problem and change management?

    Our speaker will survey the challenges and solutions for effective management of your server infrastructures and network devices. He will discuss important disciplines such as availability management and the tools you need to support a complex IT environment. The use of outsourcing and managed services is demonstrated as a strategic way to drive efficiency and create business value. Our speaker will provide us with a methodology to evaluate and improve your in-house handling of infrastructure management or to evaluate potential services providers.

    Tracks: Architecture, Enterprise Data Center Management, IT & the Bottom Line, IT Management and Operations Support
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    See more of Project: Data Center Management
    See more of Program: Enterprise Data Center