If managed correctly, cloud computing can offer significant and immediate benefits to the business. However, its value relies on IT's ability to effectively manage cloud resources as part of the IT service value chain. Similar to traditional computing, integrating cloud resources into the service portfolio requires proper planning, documentation, process coordination, management and governance.
For example, the IT service catalog can serve as a menu for enterprise IT consumers to source cloud services. More than ever these services need to be managed from provisioning to decommissioning.
This session will outline an actionable plan leveraging the related processes of the ITIL service lifecycle to help IT leaders optimize the use of cloud computing within their organizations.
Topics include:
- Describe how cloud computing fits into the IT service value chain
- Provide concepts that guide the building of an effective cloud computing management strategy for IT, from design to gaining sponsorship to production
- Provide an actionable plan, based on IT process best practice, to get the most out of managing cloud services, including cloud contracts, service level agreements, consumption, demand, costs and service credits
Our speaker will discuss three ways that you can use cloud computing to reduce your IT costs. These include:
- Ensure subscribed cloud services are effectively used throughout the business
- Monitor cloud computing service level agreements
- Automate the provisioning and deployment of cloud services via service catalog and runbook automation
See more of Program: Enterprise Data Center