Filling In the IT Systems Management White Space Gap

Are there gaps in your IT Systems management strategy?  Do you feel you would like to employ a more proactive and unified approach?  When you are talking about IT systems, performance, and availability management, there are many well documented methods and best practices.  The challenge may be identifying the shortfalls and filling in the gaps.  It’s what you miss, the “white space gap”, that may cause the largest issues.  Every IT installation is unique, and each environment poses its own set of challenges, but there are best practices that may be applied to most situations.
In this presentation we will explore how to identify and isolate the strategy shortfalls and how to fill in the “white space gap”.  The presentation will identify highlight common gaps in system management procedure, and help document a methodology to make systems management more effective and improve overall performance and availability management.

Tracks: IT Services Delivery and Performance/Capacity Planning