Paul Smith
Project Manager
IBM Corporation


Biographical Sketch:
Paul Smith ('Smitty') is an IBM Service Management Architect located in Research Triangle Park, North Carolina. Smitty has 30+ years of experience working in development, design and architecture for service management solutions in the Cloud and Smarter Infrastructure organization. Most recent responsibilities include zEnterprise management and the integration of IT Analytics and service management solutions to simplify the role of operations, subject matter experts and application managers.