Biographical Sketch: Darren Surch is the Chief Operating Officer of Interskill Learning, Americas. Over 20 years, Darren has driven the evolution of technology based mainframe training, from simple text screens on standalone PCs to today’s globally deployed, multi-modal mainframe training programs that drive excellence in the workforces of the world's premier mainframe organizations. A respected industry expert on Mainframe Workforce Training, Darren has presented at SHARE, IBM zUniversity, AFCOM, CA World and the Enterprise Computing Community Conference - an annual gathering of the heads of US mainframe organizations and US Academia centered on the vitality of the global mainframe workforce.