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14112: Customer Experience Eliminating Custom Exits with zOSEM

Friday, August 16, 2013: 11:00 AM-12:00 PM
Room 313 (Hynes Convention Center)
Speakers: Shawn Beardsley(CVS/Caremark) and Bob Rogers(Trident Services)

Find out how using zOSEM at CVS/Caremark simplified z/OS upgrades and user exit management. We had used zOSEM from Trident Services on other systems and were looking to simplify and understand many user exits inherited through systems acquired after they had been  outsourced. We decided to roll out zOSEM to these other systems and reduce complexity. We also were looking to exploit the JES2 resource management feature as well as HSM reporting. With support from IBM and Trident we accomplished the upgrades and eliminated several problem exits. Some of these exits were in use without source code!

After the CVS/Caremark experience, Bob Rogers will overview some additional functions and features of the zOSEM product not yet exploited by CVS/Caremark.

Tracks: User Experience and z/OS Systems Programming
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