SHARE in Boston

14077: Improve Service Levels with Enhanced Data Analysis

Thursday, August 15, 2013: 1:30 PM-2:30 PM
Room 200 (Hynes Convention Center)
Speaker: Paul Smith(IBM Corporation)
Handouts
  • SHARE_Session 14077_Improve Service Levels with Enhanced Data Analysis_8-15-2013 (1.8 MB)
  • System z has the most detailed instrumentation of any IT environment. With the new zAware appliance in the EC12, users are now able to mine that data successfully, data which is key to understanding system performance, workload availability, security threats, and application availability. 

    This session will review a set of use cases and some advanced technology solutions which can help you identify patterns and relationships in a diverse set of data sources and help pinpoint problems and proactively respond to challenges which affect service levels.  

    We'll describe some early exploitation (e.g. NetView) of the zAware and what problem areas are being addressed (including the dreaded "Sick But Not Dead" class of problems).  Bring your use cases and data sources to this interactive discussion to advance your understanding of what IBM technology can do to help you in this highly exciting area.

    Tracks: Big Data - Big Analytics - Big Needs, IT Services Delivery and Performance/Capacity Planning
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    See more of Project: Data Center Management
    See more of Program: Enterprise Data Center