Queuing Theory - A Tutorial

This sessions reviewing some of the basics of queuing theory – the terminology, the assumptions, and some simple model implementations.

 

Although one may not do queuing theory, in Performance Analysis and Capacity Planning discussions, it is very important to know what the terms mean.

 Included will be Little’s Law and M/M/1 and M/M/c equations. Excel graphics will be used to see what the equations are telling us. This will then be followed by a taste of the real implementation in larger queuing models: Mean Value Analysis.