Service Management: the Next Step after the Basics of Performance and Tuning

Today's System z mainframes running z/OS are the most tunable business computing platform ever created. Building on more than four decades of hardware and software innovation,  not only is it the least expensive platform to run your IT workload, but it keeps getting more functional and affordable. You may already know the benefits of Performance and Tuning; and with this session you can learn how the follow-on piece of Service Management can  play in an even more efficient business environment. This session reviews the basics of Performance and Tuning, and offers insights into the Service Management concepts, allowing you to provide more value to your business environment.