Do you feel like your system is a bucket of nuts and bolts just waiting for someone to kick it over, sending problems rolling across the floor? Have you ever noticed that applying preventative maintenance to a stable system sometimes makes it unstable? Do strange things ever happen to your CICS, and you haven't changed a thing? Do your applications sometimes get you down? Do you believe in gremlins? Many of the problems which are waiting to greet you have been seen by your fellow SHARE attendees. At this session we will discuss how those problems can be eliminated or their impact reduced. Come and SHARE your story (and solution) with others. If CICS outages mean lost dollars to your company, then this could be a session that justifies the cost of sending you to SHARE. Come join the fun, eliminate some problems, and help others do the same. A question box will be available at all CICS Project sessions throughout the week. Anyone is invited to submit written questions via this box. The box will be opened at this session and the questions will be discussed by the users and IBM representatives present. Questions will also be accepted from the floor. Results of the tabulation of the Top 5 surveys will also be shown at this session. We will run as long as necessary to answer all questions. This is normally an entertaining and informative session that you won't want to miss.